Support
Get Support From Our Team of Experts
We are changing the face of methadone delivery and leading the way in assisting health professionals in their quest to bring their organizational performance to optimal operational levels while focusing on client safety and workflow.
We have a specialist team of technical support advisers who are always available from 8am to 6pm Monday – Sunday, ensuring someone is always available to support our customers when they most need it. We also have on-call technicians who provide support to our customers who operate out with these hours.
With over 500 systems in operation, MethaMeasure prides itself on providing outstanding customer service. When a problem arises, over 95% of such problems can be fixed instantly via remote access. If however a site visit is required, MethaMeasure always strives to have a technical specialist on-site within one business day.
Request Support
Our customer service team are here to support you at all times. If you require technical support or assistance with your Methameasure device, we can assist you.
Request Support
TeamViewer Quick Support
We have a specialist team of technical support advisers who are available from 8am to 6pm Monday – Sunday, ensuring someone is always available to support our customers when they most need it.
Access TeamViewer
User Guide
The process of using MethaMeasure is simple and involves three steps: Data Processing, patient identification and final verification. You can download our user guide below if needed.
Access The User Guide
Request a Free Trial
Why not take a MethaMeasure device for a spin? We offer a 28-day free trial in which we will set up the system for you and ensure your team are confident using it.
Request a Free Trial